3.9 Fair
Support platform whose AI agent, Fin, closes conversations over chat, email and phone and bills for each outcome.
The best AI customer support tools
What answers my customers out of hours without hiring anyone else?
5 toolsUpdated on
Side by side
| Tool | Price | Free trial | Platforms | Rating | Link |
|---|---|---|---|---|---|
| Intercom | Free trial · from $29 | Yes | Web, iOS, Android | VisitIntercom (opens in a new tab) | |
| Crisp | Free + from $45 | Yes | Web, iOS, Android | VisitCrisp (opens in a new tab) | |
| Help Scout | Free + from $25 | Yes | Web, iOS, Android | VisitHelp Scout (opens in a new tab) | |
| Tidio | Free + from $24.17 | Yes | Web | VisitTidio (opens in a new tab) | |
| Gorgias | Free trial · from $10 | Yes | Web | VisitGorgias (opens in a new tab) |
One by one
3.8 Fair
French shared inbox with a flat per-workspace rate, unlimited human conversations and an AI agent on a monthly allowance.
3.7 Fair
Shared inbox and knowledge base with an AI agent that resolves website chat and is billed per resolution.
3.6 Fair
AI chat that resolves your store's repeat questions without a human agent.
3.3 Fair
Helpdesk with an AI agent for Shopify stores: resolves tickets and issues refunds from the ticket itself.
Where this fits
This segment belongs to Office, and it serves E-commerce. We compare within the segment and not within the category, because a whole category mixes tools nobody would put side by side to choose between.